Due to the nature of digital distribution of active license codes, Secure Hub LLC cannot offer refunds or exchanges for software products once delivered and the activation/license key has been viewed. All licensing sales are final.
You may request a refund if you have not yet retrieved the activation/license key from our system. If you have already retrieved the activation/license key, NO REFUNDS will be granted. Please make sure the software works on your system before retrieving the activation/license key.
However, all products that are physically shipped, such as computer peripherals, software with installation disks, and devices like tablets, computers, or printers, can be refunded if the package is not opened (seal is not broken on the original packing). Refund requests must be made within 15 days of the order date.
After 15 days from the original transaction date, no refunds will be provided by Secure Hub LLC.